F.A.Q. - Frequently asked questions and answers
Categories:
WoWGold
Do the sellers ever for any reason ask customers to return the gold right after the delivery?
Sellers cooperating with iGamei will never under any circumstances require you to return gold that was delivered! Should a supposed seller ever try to convince you for any reason to return the gold, even for a short while, you can be sure that you have a fraud attempt on your hands. Upon closer inspection you might even notice that the supposed seller’s name has changed by a single letter.
NEVER UNDER ANY CIRCUMSTANCES RETURN GOLD TO ALLEGED SELLERS! We would like to point out that we will not be held responsible for the loss of gold via above mentioned fraud attempts.
Will gold on my server become cheaper in the next few days?
Maybe. We update our prices every day based on how much gold our suppliers have in stock. This changes constantly, which makes it impossible to predict how prices will evolve in the future. The more gold is available, the lower the price becomes. This can change dramatically when gold farmers get banned, so don’t wait too long.
I made a mistake with my character’s name or account information, how can I correct this?
No problem, please contact support@igamei.com and we will fix this for you.
I selected the wrong server for my order, how can I correct this?
Please contact support@igamei.com and we will fix this for you.
I only received part of the gold I ordered, where is the rest?
This can happen with larger orders since one seller cannot have all the necessary gold on each and every server. The rest of the gold will be delivered by a second and/or third seller. The advantage with iGamei is that we do not rely on a small number of sellers to deliver our gold, but rather have a large number of sellers who can each deliver a part of the gold. We’ll make sure that you get your gold as quickly as possible.
You will receive an e-mail automatically with each and every partial delivery, and another email as soon as the order is complete. Should an order take significantly longer than expected, we recommend contacting our support.
What happens if I am online when you log in to trade the gold with you for delivery on my account?
You will be logged off from the server for the time of the trade. The gold trade takes approximately 30 minutes and we will send an e-mail as soon as we’re done, so please stay offline until you see this e-mail.
Unfortunately, we cannot warn you in advance, because we have to log in as soon as the supplier has your gold ready for trade. This can happen at any moment during the day.
Why don’t you deliver my WoW gold with ingame mail?
Gold sent via in-game mail is regularly deleted by Blizzard’s automatic scans, rendering us inable to use this delivery method for the time being. We will use face to face to deliver the gold safely in the meanwhile.
Sending ingame mails with gold between characters on the same account, on the other hand, is perfectly safe. With the delivery on your account method, we send the gold from our new character to your main character by ingame mail after we’ve traded it with our supplier. This mail will not be deleted or scanned by Blizzard.
I made an order for WoW gold and selected delivery on my account. Now there is a new character on my account but it does not have any gold, is this normal?
Yes, it’s normal. Don’t worry, when your order is set to processing, we will check the account information by logging in and making a new character on your account.. So as soon as we have enough gold on your server, we log in with this new character and trade the gold . This is normally done within a few hours and we will send an e-mail once the gold is delivered.
I made an order for WoW gold and selected face to face delivery. When will someone contact me ingame for the trade?
As soon as we have enough gold on your server and sees your character online, we will contact you. A program automatically logs in on every server and checks which customers are online, so it won’t take long for him/her to find you. The more often you’re online, the better your chances are for a speedy delivery.
Can I lose my account for buying gold?
No, you will never be banned for having bought gold. Only our gold farmers and the characters used to deliver gold run this risk.
As soon as the supplier has enough gold on your server and sees your character online, he will contact you. A program automatically logs in on every server and checks which customers are online..[more]
I made an order for wow gold and selected delivery on my account. Now there is a new character on my account but it does not have any gold, is this normal?Yes, it’s normal. Don’t worry, when your order is set to processing, we will check the account information by logging in and making a new character on your account.. [more]
What happens if I am online when you log in to trade the gold with you for delivery on my account?You will be logged off from the server for the time of the trade. The gold trade takes approximately 30 minutes and we will send an e-mail as soon as we’re done, so please stay offline until you see this e-mail.Unfortunately, we cannot warn you in advance, because we have to log in as soon as the supplier has your gold ready for trade... [More]
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